Frequently Asked Questions 

Here you can find some of the most frequently asked questions we receive from our customers. If you still haven’t found the answer to your question, please do not hesitate to contact our experts on 01685 884744. A member of our team will be on hand to offer their knowledgeable advice on any queries you may have.

What causes a blocked drain?

Blocked drains most commonly occur due to a build-up of items that have been flushed down the toilet or the sink. However, drainage systems can also get blocked due to tree roots and structural damage. Our experts at K.S Services can offer drainage inspection and clearance services to identify and fix the issue with your drain.

How do you know if your drain is blocked? 

If your domestic drain has become blocked, there are several tell-tale signs that you can identify. Drains may give off sounds, odours and may have changed appearance if they have become blocked. The main warning sign will be slow draining water and the presence of a sulphur type odour. 

What are CCTV surveys used for? 

CCTV surveys are used to identify issues that would usually remain hidden. Our specialist CCTV service allows us to inspect and survey your drain to identify even the smallest of issues. Once we have diagnosed the issue, we can then choose the right solution to fix the issue.

How long does drain unblocking take? 

There is no given time of how long unblocking a drain can take, as the severity of the blockage can change. However, we try to take no longer than 1 hour when resolving the issue with your drain. Please note, that depending on how badly the drain is blocked, this service can take longer.

Can I clean my own drains? 

Although it is possible to clear your own drains, our experts would recommend that you do not. It is advised that drain clearing is left to specialists as they will have the right knowledge and equipment for the job.

How do I prevent my drain from becoming blocked? 

Preventing your drain from blockage does not need to be a difficult job. We recommend that customers do not attempt to flush or dispose of non-biodegradable objects down your drains. You can also scrape any excess oils, food or fats into the bin to ensure these are not clogging up your drain. Our experts would also recommend having regular drain inspections, so if there are any issues, these are identified early.

Are your drainage services expensive? 

No. All of our drainage services are available at affordable and competitive prices. As your local pipeline and drainage experts, we can guarantee the best quality services at the best prices. Contact K.S Services for a free quote today!